Support

Overview: The Support section is the go-to resource hub for users needing assistance, onboarding, or training. It includes live support options, educational programs, and detailed guides.

Key Features / Capabilities

• Quick Start Guide access

• Book 1-on-1 onboarding appointments

• Live chat support during business hours

• Access to premium training programs

• Download platform best practices and user guides

Step-by-Step Instructions
How to Access Support Resources

Step 1: Navigate to the Support Section

- Click “Support” from the main menu

Step 2: Choose a Category

Quick Support

- Access the Quick Start Guide

- Click “Book an Appointment” to schedule onboarding

- Open Live Chat during business hours

Need to book a meeting with support? Book a time to talk to support here: Communities Support

Programs

- Enroll in: Rainmaker Course, Partner Program, or Mentorship Program

Guides & Resources

- Click to view/download Training Manuals and Best Practice Sheets

- Browse “Other Tools & Resources”